PokerStars Casino - Las We can confirm that your account is under review by the responsible department. The player can reopen this complaint anytime. With an experience of more than 12 years in the game and casino field and several years in Hospitality I have developed a balanced orientation between. I didn't want to post this matter at Askgamblers for help, but I decided my mind to. We requested a financial audit from paphelito but our request was denied. Stakes, Player %/Cap, 5 Player %/Cap, 6+. I'm a player who have been playing poker at Pokerstars for 4 years. After reviewing your account, we see that there was a delay in reinstating your account, due to the involvement of the Responsible Gaming team. Later, the complaint was updated to resolved because the player informed us that the obligations were settled approximately a month after the complaint closure. Ring game rake is calculated as a true percentage using the 'round half to even' method of rounding. Hello. Fixed limit. We also see that. . It makes it impossible for us to verify player's results for those 5.