We rejected the complaint because the player didn't respond to our messages and questions. You can use the Back Up Bet for one of your bets. You decide when and for which bet. HERE'S HOW IT WORKS: Make a first deposit of €10 or more. Consequently, we are unable to investigate further and have no choice but to reject this complaint. I made my first deposit at [HOST] expecting me to have the. . The player can reopen this complaint at any time.