The website is also the contact point for any complaints about a license. El jugador recibió una. . The player's received a bonus with unspecified bonus term conditions. The complaint was rejected as the player did not respond to us. In the bonus terms it states which games contribute towards wagering percentage, however, does not state games which are eligible to be used with bonus funds. This is also the reason why in some cases playing without a bonus can be a smart move.